Online banking help
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Banking products
Payment and transfer
Way to bank
Internet Banking
Use Shinhan Internet Banking on your computers, tablets to access and manage your finances.
View moreMobile Banking SOL Application
Mobile Banking SOL Application is to support you to conduct finance transactions safety, quickly and conveniently right on your smart phone
View moreBranches
Pay us a visit to open account, make deposits, fund transfers to domestic or overseas, withdrawals, apply for a loan or credit card and do others banking in person, etc.
View moreATMs
At Shinhan ATMs, you can withdraw cash, deposit, check your balance, transfer between accounts and change your card PIN... Some ATMs also support deposit function
View moreAffiliate E-wallet payments
Mobile payment is a modern technology which allows customers to have a convenient and safe experience for making payment on your cards or account.
View moreSMS Service
This service help you save time and instant manage your finances on your mobile phone.
View moreBanking explained
Service request
Loan
This service is about loan consultation request. This is not a loan application but to inquire a loan product. Upon receipt of your request, office staff will contact you as soon as possible to check. Loan approval is decided after some screening process. Approval may be cancelled if any discrepancies are found.
View moreConsumer credit card
Credit cardholder must be at least 20 years old and have a minimum monthly income VND 5 million via bank account. Please leave us your contact details and our customer service representative can assist you. Shinhan Bank will conduct the verify procedure for card application and and make decision.
View moreCustomer Protection
Rates, fees and exchange rates
Q&A
Can I fully repay the outstanding loan before final due date? Can I request such prepayment at any Bank’s Branch/Transactional Office?
How will my credit history be affected when the loan is overdue?
Does bank offer any banking service to help me easily manage my loans?
If my personal documents(1) expired, by when do I need to update my mandatory customer information?
I have loan product but do not make withdrawal/transfer transactions with my demand account. Do I still need to update my mandatory customer information when my personal documents expired?
Terms and Conditions
Where customer can find all T&C of Shinhan Bank Vietnam