Service Scope

Balance inquiry

Shinhan ATM & VISA Card activation

PIN Change

Cash Withdrawal

Cash Deposit at ATM Deposit. (Please refer to list of ATM Deposit)

Internal Fund Transfer for Shinhan Bank Account & 49 banks connecting to NAPAS.

Accept Cash Withdrawal Transaction from all International Card including Visa, MasterCard, JCB, American Express...

Benefits

Free cash withdrawal of ATM Card issued by Shinhan Bank Vietnam & 49 banks connecting to NAPAS

No fee for cash withdrawal transaction from Visa Card, MasterCard Card issued by Vietnamese Banks. (This does not include applicable fee charged by the Issuer Bank)

No fee for cash withdrawal transaction from Visa Card issued by European Banks. (This does not include applicable fee charged by the Issuer Bank)

Choose different note value when withdraw cash

Free & Secure cash deposit at ATM Deposit

Deposit multiple notes which allow up to 200 pieces with different note value (VND 50,000, 100,000; 200,000 and 500,000) per time at ATM Deposit.

Safety Transaction At ATM

Being careful to do banking at ATM

Immediately cancel transaction and inform Shinhan Bank when you find out any unusual things such as strange devices attached to ATM, Card Reader or Keypad; too many cameras installed at ATM or Keypads; Keypad

Please carefully chaeck your money, receipt and take your card before leaving ATM

If you have any difficulties using our ATM, please contact the ATM's Management Branch or our Call Center at 1800 1560 for further support.