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Introduction

Shinhan SOL Vietnam is Shinhan Bank's mobile banking application, supporting customer to conduct financial transactions safety, quickly and conveniently right on their mobile phone.

Outstanding incentives

SOLution for customers’

financial demands

100% on mobile

Multi-features are conducted 24/7 (FastFund NAPAS 247, domestic transfer, overseas transfer, transfer to mobile phone number,  QR payment, and bill payment)

Open an account online anywhere and anytime by e-KYC solution

Cardless cash withdrawal at Shinhan ATMs

Transactions are secured by multiple layers

Various identification methods: OTP, Mobile-OTP (M-OTP), Advance-OTP (A-OTP) which are suitable for diverse limit needs of customers

Multiple login methods (password/pattern/fingerprint/FaceID)

Friendly and customized interface which is modified to individual’s needs

Service scope

Account inquiry

  • Account history
  • Loan Account: Transaction history inquiry, Fee transaction inquiry, Domestic transfer details, Transfer process detail
  • Account management: Manage account password, Change renewal type, Online deposit,Smart saving, Close current/deposit account, Closed account list
  • Loan management: Online secured loan early repayment, Loan repayment schedule, Loan limit inquiry, Loan interests details
  • My VietQR Code

Transfer/Payment

  • Transfer to Account/Card
  • Transfer to Phone number: Transfer to Phone number, Manage transfer to Phone number
  • Transfer as Gift: Transfer and manage transfer as Gift
  • School Banking
  • Transfer management: Frequent-used account, One-Click transfer, Reduce transfer limit
  • Auto transfer: Auto transfer, Auto transfer result, Manage auto transfer, Sweep Account (auto transfer between accounts of the customer)
  • Overseas transfer: Overseas transfer, Transfer living expense (Oversea Study), (Application/Outgoing/Incoming) Inquire overseas transfer, Exchange rate, FX caculator
  • Bill payment: Bill payment by Account, Bill payment by Credit Card, Inquiry Bill payment by Account, Inquiry Bill payment by Credit Card, Auto Bill payment by Account, Auto Bill payment by Credit Card
  • ETVC/EPASS traffic account top-up
  • Top Up: Direct Top Up, Buy scratchcard, SMS Top Up
  • ETVC/EPASS traffic account top-up
  • Withdraw via SOL app: Generate withdrawal OTP code, Manage withdrawal OTP code
  • E-wallet MOMO, ZALO PAY, GRAB PAY BY MOCA: Register/terminate e-wallet mapping, Transfer money to e-wallet

Card

  • General information about Card service
  • Inquiry transaction: Card statement, History transaction, Payment history
  • Card Rewards: Reward inquiry, Shinhan Point/Shinhan Mileage/Signature Point Redemption
  • Card Payment
  • Sign up for installments: Applicable to transactions from VND 3,000,000 or more
  • Card application request
  • Block, unblock card/Report card lost
  • Activate/Set-up PIN
  • E-commerce NAPAS ATM Card: Activate/deactivate

New account/Loan

Security

  • Login method
  • M-OTP: Issue/Re-issue Mobile OTP, M-OTP Discard, M-OTP Management, M-OTP PC Authentication
  • OTP time correction
  • Pass Mark reset
  • Fraud warning
  • Report security device lost

Log in

1

Access  if you use  operating system iOS, version 9.0 or later

Access  if you use  operating system Android version 4.4 or later

2

Go to Google Play Store/App Store and find keyword “Shinhan SOL Vietnam”

3

Download and install

4

Log in SOL by “User ID” and Password

(*) For customers use “M-OTP” security:

+ New customers: Need to register for “M-OTP” on SOL application

+ Existing customers: Need to discard current “M-OTP” and then re-register for “M-OTP”

More information

SOL General information: Click here

SOL Guideline: Click here

Guideline to open demand deposit account via Shinhan SOL Vietnam application: Click here

Guideline to unblock IB user’s accident code via Shinhan SOL Vietnam application: Click here