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Introduction

Demand deposit account is a non- term account, help customers proactively make banking transactions, non-cash payment transactions quickly and accurately.

Currency: VND, USD, EUR, JPY, AUD, CHF, GBP, CAD, SGD, and NZD

Deposit methods: Cash deposit/Funds transfer/Domestic or Overseas transfer from other bank account

Benefits

Free opening account and service registration

Free VISA Debit Card issuance for global transactions

Enjoy various facilities in transactions: Internet Banking, Shinhan Bank's Branch/Transaction Office network, ATM network, …

Required documents

Application for opening, using accounts and services for individuals: Home > Deposit

Identification documents

- Vietnamese: Citizen ID Card, Chip ID Card or Birth Certificate for individuals under 14 years old without Chip ID Card.

- Foreigner: (i) Passport; and, (ii) Entry visas or documents equivalent to visas or documents proving exemption from entry visas (for Foreigners residing in Vietnam) and Resident Card (for Foreigners residing in Vietnam).

Document of address proof

- Vietnamese: (i) Permanent residence address; and  (ii) Current residence address (in case differ from the permanent residence address).

- Foreigner: (i) Document of overseas address proof; and (ii) Document of current residence address in Vietnam proof.

Verify mobile phone ownership of Account holder in case registering and using Internet banking service

Procedures for opening account

Step 1: The customer shall provide documents, information, and data (hereinafter referred to as the “Dossier”) in accordance with the guidance of Shinhan Bank (hereinafter referred “the Bank”).

Step 2: The Bank shall verify the legality, validity, consistency, and accuracy of the Dossier provided by the Customer, and; Conduct the verification of customer identification data & information in accordance with the legal regulations on Anti-Money Laundering (AML), and; Conduct the biometric verification of Customer information:

(i)  In case Account Holder or the Representative of Account Holder use ID card or citizen ID card (with data storage component), the Bank must meet the Account Holder or the Representative of Account Holder in personand verify identity documents, and check the consistency of biometric information;

(ii) In case Account Holder or the Representative of Account Holder use birth certificate for persons under 14 years old without an ID card, or passport, the Bank must meet the Account Holder or the Representative of Account Holder in person and verify identity documents, and check the consistency of biometric information of the Customer with biometric information displayed on such identity documents.

Step 3: Upon completing the review, cross-checking, and verification of Customer identification data and information, the Bank shall proceed as follows:

(i) In the event the Dossier is deemed complete, accurate, and valid: provide the Customer with the agreement on the opening and use of a demand deposit account (“Application for opening, using accounts and services for individuals”)
(ii) In the event the Dossier is incomplete, inaccurate, or contains discrepancies: notify the Customer to review and complete the Dossier or reject the application for opening demand deposit account and clearly state the reason(s) for such rejection;
(iii) In the event it is discovered that the Customer has used forged or illegal documents, information, or data, or if the Customer is on a Blacklist as stipulated by the laws on Anti-Money Laundering: Report to the competent authorities and handle the case in accordance with legal regulations.

Step 4: Once the Customer agrees to the terms and conditions of the Agreement on the Opening and Using of Demand Deposit Account, the Bank shall proceed to open and notify the Customer of the account number, account name, and the date on which the account becomes active.

The information provided here is general information about Demand Deposit Account. Detailed information may vary depending on the specific type of Demand deposit Account opened upon Customer's demand.

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