Call us
Hotline
Choose LANGUAGE
Press 1: Vietnamese
Press 2: English
Press 3: Korean
Choose PRODUCTS AND SERVICES
Press 1: Report lost card and emergency card lockup
Press 2: Card service
Press 3: Account inquiry
Press 4: Change ATM card password
Press 5: Internet Banking, Loan products / Connect to Customer Service agents
Press 6: New to Shinhan Bank Vietnam
Contact us by SOL App
You can call us or message us before or after login SOL App.
- Tap on the SOL app
- Tap on
on the upper right corner
Hotline (Vietnam) 1900 1577
Hotline (overseas) (+84) 283 866 8830
PWM hotline 1800 599 926
Leave feedback
Chat with Shinhan
Need more information about SOL App 
Write to us
Please contact us through other contact channels.
Email us:
Social media:
Note: You can write for us via Facebook Messenger. We will contact later.
Make a complaint
If we’ve not met your expectations, we want to know about it to make things better. Tell us your complaint and we’ll get back to you shortly.
We aim to resolve most issues within 3 working days, unless otherwise required by prevailing regulations.
Some matters are more complex and can take a little longer to resolve. If that is the case, we'll keep you informed of our progress.
Give us your compliments/ Feedbacks
If you are happy with the way we served you or have had a good experience with us, we would love to hear about it.
This will encourage our employees to serve you better at all times.
Chat with us
You can chat with us on Shinhan chat 
and get the help you need.
Branch network
Visit your nearest Branch/ Transaction Office for direct support staff.
Find us on social media
