Domestic transfer

You can send money from your account to any Vietnam bank using 03 options

  1. Scanning payee’s account QR code (Transfer by scanning QR code):
    Step 1: Log in SOL app
    Step 2: At home page, click to scan QR code
    Step 3: Scan the QR code and follow the prompts to finish your demand

  2. Fast fund NAPAS transfer 24/7
    If you use this channel of transfer money, Beneficiary account will receive money immediately
    NAPAS transfer limit: max VND 499,999,999 / transaction
           Note: If you transfer an amount over NAPAS transfer limit, your transfer will automatically be processed through the normal transfer channel.

  3. Normal transfer
    Process time: The transfer order received before 14:30 is processed on the same day, transfer order received after 14:30 is processed on the next business day.

Learn more: transfer limit by security device

To make a domestic transfer:

INTERNET BANKING

Step 1: Log in Internet Banking

Step 2: Choose “Transfer/Payment”

Step 3: Choose “Domestic Transfer”

Step 4: Choose “Fast Fund NAPAS 247”

Step 5: Follow the prompts to finish your demand

SOL APP

Step 1: Log in to SOL app

Step 2: Tap “Transfer”

Step 3: Tap “Within Shinhan” to transfer money to an account at Shinhan, or Tap “Transfer to other banks”.

Step 4: On the top of your mobile screen, Select “Napas 247” or “Normal transfer”

Step 5: Follow the prompts to finish your demand

Register/terminate Auto Transfer

    • If you want to set up an automatic money transfer from your account on a regular basis, periodically to a savings account, a family member's account or another person, you can choose the Auto Transfer service.
    • The Auto Transfer on the assigned date is only done when the account has enough money. It is your responsibility to ensure that your account balance is sufficient and that the information provided is correct.
    • If the assigned transfer date is not a business day, the transaction will be processed on the previous business day.

INTERNET BANKING

Step 1: Log in Internet banking

Step 2: Choose “Transfer/Payment”

Step 3: Choose “Auto Transfer”

Step 4: Choose “Register Auto Internal Transfer”/ “Register Auto Domestic Transfer”

Step 5: Follow the prompts to finish your demand

SOL APP

Step 1: Log in to SOL app

Step 2: Tap “Transfer”

Step 3: Tap “Scheduled transfer”

Step 4: Tap “Register scheduled internal transfer”/ “Register scheduled domestic transfer”

Step 5: Follow the prompts to finish your demand

Overseas transfer

  • A remittance to overseas may take few business days before being available in the payee’s (beneficiary's) account, depending on when Shinhan accepts your instructions and whether a third party correspondent bank is involved. Fee and charges may apply from both Shinhan Bank and correspondent bank
  • It is your responsible to ensure a sufficient balance on your account on the assigned transfer date.
  • The supporting documents may be required by the Bank. Please visit a branch near you or call Contact Center to check in advance the required documents.

Learn more overseas remittance, click here

INTERNET BANKING

Step 1: Log in Internet banking

Step 2: Choose “Transfer/ Payment”

Step 3: Choose “Overseas Transfer”

Step 4: Choose overseas transfer type

Step 5: Follow the prompts to finish your demand

SOL APP

Step 1: Log in to SOL app

Step 2: Tap “Transfer”

Step 3: Tap “Overseas transfer”

Step 4: Choose overseas transfer type

Step 5: Follow the prompts to finish your service

Transfer money to a telephone number

  • Nowadays, beside money transfer to the beneficiary account number, you also can make a money transfer to the payee’s mobile phone number
  • At “Receiver name” field, the receiver name must be the same with account holder name to process transaction
  • Recipients must enter their account number in the link where the Bank sends SMS notification. If the recipient does not receive the money within 24 hours, the transaction will be cancelled.

To transfer money to payee’s telephone:

SOL APP

Step 1: Log in to SOL app

Step 2: Tap “Transfer”

Step 3: Tap “Transfer by phone number”

Step 4: Input receiver’s telephone number and name, or Select from Contacts on your mobile device.

Step 5: Follow the prompts to finish your service

Change transfer limit

Learn more: transfer limit by security device

INTERNET BANKING

Step 1: Log in Internet banking

Step 2: Choose “Settings”

Step 3: Choose “User management”

Step 4: Choose “Change transfer limit”

Step 5: Follow the prompts to finish your demand

SOL APP

Step 1: Log in to SOL app

Step 2: Tap “Transfer”

Step 3: Tap “Transfer management”

Step 4: Tap “Transfer limit management”

Step 5: Follow the prompts to finish your service

View status of your transfer order

  • You can view the status of your transfer order it is successful or pending.
  • If the transaction status is “processing”, you can cancel it.

To view status of your transfer order:

INTERNET BANKING

Step 1: Log in Internet banking

Step 2: Choose “My Account”

Step 3: Choose “Manage Transaction”

Step 4: Choose “Transaction History Inquiry”. You’ve done

Step 5: You can select an underlined service name to view more details

SOL APP

Step 1: Log in to SOL app

Step 2: Tap “Transfer”

Step 3: Tap “Transfer management”

Step 4: Tap “Transfer history inquiry”

Add/delete a payee to list

You can save payee details to the list of payees (Beneficiary account) for next transfer quickly, without input information again.

INTERNET BANKING

Step 1: Log in Internet banking

Step 2: Choose “Settings”

Step 3: Choose “Account management”

Step 4: Choose “Beneficiary account management”

Step 5: Choose “Add”/ “Delete”

Step 6: Follow the prompts to finish your demand

SOL APP

Step 1: Log in SOL app

Step 2: Tap “Transfer”

Step 3: Tap “Quick transfer”

Step 4: On the top of mobile screen, Tap “Beneficiary list”

Step 5: 

  • Tap  To add a payee, 
  • Tap next the payee to delete it

Step 6: Follow the prompts to finish your demand