Service scope

Overseas Inward Remittance

Receive overseas inward remittance to demand deposit account, credit card, or debit card

Overseas Outward Remittance

Corporate Customer:
A. Operation
B. Profit/Dividend/Salary
C. Contractor
D. Transfering capital to overseas of resident organization
E. Transfering capital to overseas of foreign investor when the investment in Vietnam ends
F. Offshore lending
G. Other legal purposes per applicable law

Individual Customer
A. Vietnamese Resident
- Overseas study and medical treatment
- Overseas business trip, tourism, and relative visit
- Overseas payment of fees and charges
- Overseas relative support
- Transferring inheritance money to heirs that living aboard
- Transferring money for settlement
- Other legal purposes per applicable law

B. Non-resident & Foreign Resident
Transferring FCY on demand deposit account or legal Vietnam Dong source

Benefits

Receive and transfer payments to all countries safely and promptly

Competitive remittance fees, with preferential charges especially for:
- Transactions between Shinhan Bank Vietnam and Shinhan Bank Korea
- Inward overseas transactions for Vietnamese individual

Customer information is under absolute confidentiality

Transfer by a variety of foreign currencies: USD, EUR, GBP, AUD, etc

Receive consultancy of products and services from experienced and professional staffs

Easy transactions, whether at counter, STM/ATM, Internet Banking, or Shinhan SOL Vietnam App (SOL App)

Receive notifications of overseas inward and outward remittance on SOL App

Check transactions status swiftly through diversified means of communications: mobile messages, S-mail, or Internet Banking

Have your inquiries welcomed and resolved in the shortest possible time via our 24/24 service via Hotline 1900 1577 and Email: shinhanvietnam@shinhan.com

Required documents

Receiving Overseas Inward: Customer must provide the following information to the applicant

Beneficiary Bank:

  • Shinhan Bank Vietnam (Branch name or Head office)
  • SWIFT code: SHBKVNVXXXX

Beneficiary:

  • Account name (Name on Identity Card/Passport)
  • Account/Credit card/Debit card number

Transferring Overseas Outward

Application form (Download form here)

Passbook and Secret number (PIN code) in case of “Passbook issued Account”; ID/Passport and Secret number (PIN code) in case of “Passbook un-issued Account”;

Documents evidencing legal remittance purpose in comply with Shinhan Bank Vietnam regulations.

FAQs

1. What is the maximum amount for outward or inward remittance?

The limit for each transaction amount will be based on type of customer, transaction purpose and specific supporting documents.

2. Is there any add-on benefits when using the overseas remittance service of the Bank?

The Bank's overseas remittance service has the following outstanding features:

  • Phone notifications for each transaction of credit to or debit from the account
  • Tracking the status of outward overseas transfers and receiving notifications when the funds are credited to the Beneficiary's account abroad
  • Receiving notifications of inward overseas remittance before the Bank processes the credit to the account

3. How can I check the status of my outward overseas remittance?

Through the Shinhan SOL Vietnam (SOL application), you will receive notifications when your account is debited and when funds are credited to the beneficiary’s account abroad. In addition, during the transaction period, you can proactively check the transaction status on the SOL application or contact the Bank's hotline via phone number 19001577

4. How can I cancel a registered money transfer transaction on the SOL application?

You can contact the Bank's hotline via phone number 19001577 to check the current processing status of your transaction.

5. For outward remittance requests, after my account is debited, how long does it take for the Beneficiary account to receive the funds?

Crediting funds to the Beneficiary account will depend on the beneficiary bank's business hours, regulations and transaction processing speed. In addition, time zone differences and foreign exchange regulations of each country can also affect the crediting to the beneficiary account.