Make a bill payment

This service supports you pay for your bills as such electricity, water, phone, internet, cable, airplane ticket…

To make payment for a bill:

INTERNET BANKING

Step 1: Log in Internet banking

Step 2: Choose “Transfer/Payment”

Step 3: Choose “Bill Payment”

Step 4:Choose “Register Bill payment”

Step 5:  Follow the prompts to finish your demand

SOL APP

Step 1: Log in to SOL app

Step 2: Tap “Payment”

Step 3: Choose ““Bill payment”

Step 4: Select a utility service for payment

Step 5: Follow the prompts to finish your demand

Register/terminate Auto debit bill payments

  • If you want to set up regular payments for your utility bills such as electricity, water, phone, internet, cable, airplane ticket…, you can choose auto debit bill payment service.
  • When you are paying for your bills, it is your responsible to ensure the account balance is sufficient and the details you provide are correct.
  • The Bank will proceed to debit your registered account on the 1st, 5th, 10th, 15th, 20th, 25th or 30th of the month in accordance with the biller date. If the biller date falls on non-working days, the Bank will proceed the debit on the previous business day.

Learn more about personal tariff, click here 

To make regular payment for your utility bills:

INTERNET BANKING

Step 1: Log in Internet banking

Step 2: Choose “Transfer/Payment”

Step 3: Choose “Bill payment”

Step 4: Choose “Auto-debit Bill Payment”

Step 5: Choose “Register auto debit” for registration or “terminate” for terminating auto debit

Step 6: Follow the prompts to finish your demand

SOL APP

Step 1: Log in to SOL app

Step 2: Tap “Payment”

Step 3: Tap “Auto debit bill payment”

Step 4: Tap “Register auto debit” for registration or “Management” for terminating auto debit

Step 5: Follow the prompts to finish your service


Want another way to pay for your utility bills?

You also can register for auto debit bill payment using your Shinhan Credit Card

View paid or unpaid bill

  • You can use the customer code to check your bill was paid or not at “Payment” field. If that service has still showed the money, it means that you didn’t pay successful.
  • After repeated unsuccessful auto payment procedure due to insufficient account balance, the payment of that month will be skipped. As result, the invoice will be unpaid by the Bank. The auto payment service will be processed as normal in the next month.

Top up to telephone (online and SMS)

  • Top up service supports you to top up telephone account or buy scratch card using your account at Shinhan.
  • You can top up your mobile phone, to others ‘mobile phone using Internet Banking, SOL App, or sending SMS.

Learn more more about Top up service, click here

INTERNET BANKING

Step 1: Log in Internet banking

Step 2: Choose “Transfer/Payment”

Step 3: Choose “Top up”

Step 4: Choose “Direct top up”/ “Buy card code”

Step 5: Follow the prompts to finish your demand

SOL APP

Step 1: Log in to SOL app

Step 2: Tap “Payment”

Step 3: Tap “Top up”

Step 4: Tap “Direct top up”/ “Buy card code”

Step 5: Follow the prompts to finish your demand



Register/ terminate Top-up by sending SMS

  • To register for Top up by sending SMS, you will make 2 steps:
      1. Register for the service via Shinhan IB/SOL App
      2. Text to 8049 to activate the service
  • After registering online Top-up by sending SMS service, you will receive a SMS from 8049 to activate the service.

  • Text "OK xxxxxxx" and send to 8049 to active Top up by SMS (xxxxxxx: is your own password for the service. The length of password can be from 1 to 17 characters)

If you change your registered mobile phone number, please terminate the service & register again with new registered mobile phone number. To change the registered phone number, please contact the nearest branch for further support

To register/terminate Top up telephone by SMS:

INTERNET BANKING

Step 1: Log in Internet banking

Step 2: Choose “Transfer/Payment”

Step 3: Choose “Top up”

Step 4: Choose “Register SMS Top up”/ terminate SMS Top up”

Step 5: Follow the prompts to finish your demand

SOL APP

Step 1: Log in to the SOL app

Step 2: Tap “Payment”

Step 3: Tap “Top up”

Step 4: Tap “SMS top up”

Step 5: Tap “Register”/”Terminate”

Step 6: Follow the prompts to finish your demand

Add/delete/view to list of billers

You can save bill information to the list of biller for making next payment quickly, without input information again

To add, delete a biller to the list of biller:

SOL APP

Step 1: Log in SOL app

Step 2: Tap “Payment”

Step 3: Tap “Quick payment”

Step 4: Tap “One- click”

Step 5: Tap  to add the biller, Tap  next to biller to delete.

Step 6: Follow the prompts to finish your demand.

View the list of auto payment biller

INTERNET BANKING

Step 1: Log in Internet banking

Step 2: Choose “Transfer/Payment”

Step 3: Choose “Bill Payment”

Step 4: Choose “Auto –debit bill payment”

Step 5: At "Inquiry conditions" field, fill “Inquiry period” to check all services that you have registered for automatic payment before.

SOL APP

Step 1: Log in to SOL app

Step 2: Tap “Payment”

Step 3: Choose “Scheduled bill payment”

Step 4: Choose “Management”

Step 5: You need to fill “Inquiry period” to check all services that you have registered for automatic payment before.