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Card payment

INTERNETBANKING

Step 1: Access Internet Banking

Step 2: Choose “Cards”

Step 3: Choose “Credit card payment”

Step 4: Choose “Payment in advance by each transaction/ Payment for Statement amount/ Payment for Delinquency amount”

Step 5: Follow the instructions to complete your demand

SOL APP

Step 1: Log in

Step 2: Choose “Card”

Step 3: Choose “Card Payment”

Step 4: Choose “Overdue Amount” / “Statement Amount” / “Payment in advance”

Activate your card and set PIN

INTERNETBANKING

Step 1: Access Internet Banking

Step 2: Choose “Cards”

Step 3: Choose “Manage Card/ Activation/ PIN Set-up”

Step 4: Follow the instructions to complete your demand

SOL APP

Step 1: Access Sol App

Step 2: Choose “Card”

Step 3: Choose “Activation/ Pin set-up”

Step 4: Follow the instructions to complete your demand

Change credit card PIN

INTERNETBANKING

Step 1: Access Internet Banking

Step 2: Choose “Cards”

Step 3: Choose “Manage Card/ Activation/ PIN Set-up”

Step 4: Choose “Set-up Pin here”

Step 5: Follow the instructions to complete your demand

SOL APP

Step 1: Access Sol App

Step 2: Choose “Card”

Step 3: Choose “Card/ PIN management”

Step 4: Choose " Change PIN"

Step 5: Follow the instructions to complete your demand

Change credit card transaction limit and daily limit

Transaction limit is the maximum amount of a transaction that you can make via Internet Banking/Mobile Banking (SOL).

Daily limit shall be the maximum accumulative amount for all transfer transactions that you can make via Internet Banking/Mobile Banking – SOL per day

You can increase or decrease daily limit & transaction limit via Internet Banking/Mobile Banking or visit nearest branch/TO.

INTERNETBANKING

Step 1: Access Internet Banking

Step 2: Choose “Cards”

Step 3: Choose “Manage Card/ Activation/ PIN Set-up”

Step 4: At “Update card” field, tick “Update limit” for “Overall card daily limit(VND)”/ “Online transaction daily limit (VND)”

Step 5: Follow the instructions to complete your demand

SOL APP

Step 1: Access to Sol App

Step 2: Choose “Cards”

Step 3: Tap “MORE”

Step 4: Choose “Manage”

Step 5: Choose “Card limit”

Step 6: Follow the instructions to complete your request

Block/ Unblock card

You can block or unblock ATM card/ Debit card/ Credit card temporarily by yourself via Internet Banking or Sol app

INTERNETBANKING

Step 1: Access Internet Banking

Step 2: Choose “Cards”

Step 3: Choose “Block Card / Unblock Card”

Step 4: Click Card number

Step 5: Choose “Block card”

SOL APP

Step 1: Log in

Step 2: Choose “Card”

Step 3: Choose “Active/ Block Lost card”

Step 4: Choose “Block Card”/ “Unblock card”

Step 5: Follow the instructions to complete your demand

Report credit card lost

INTERNETBANKING

Step 1: Access Internet Banking

Step 2: Choose “Cards”

Step 3: Choose “Block Card / Unblock Card”

Step 4: Click Card number

Step 5: Choose “Report card”

SOL APP

Step 1: Access to Sol App

Step 2: Choose “Card”

Step 3: Choose “Activate/Block lost card”

Step 4: Choose “Report loss card”

Step 5: Follow the instructions to complete your request

View your credit card statements

INTERNETBANKING

Step 1: Access Internet Banking

Step 2: Choose “Cards”

Step 3: Choose “Statement”

Step 4: Tick statement that you need to check

Step 5: Click  to view PDF

Step 6: Click  to download

SOL APP

Step 1: Log in

Step 2: Choose “Card”

Step 3: Choose “Card Statement”

Step 4: Choose statement that you need to check and choose “View more”

View transaction history

INTERNETBANKING

Step 1: Access Internet Banking

Step 2: Choose “Cards”

Step 3: Choose “Transaction History/Payment History”

Step 4: Follow the instructions to complete your demand

SOL APP

Step 1: Log in to the Sol app

Step 2: Choose “Card”

Step 3: Choose “Transaction history”

Step 4: Choose the timeframe day and view your transaction history

View payment history

INTERNETBANKING

Step 1: Access Internet Banking

Step 2: Choose “Cards”

Step 3: Choose “Transaction History/Payment History”

Step 4: Follow the instructions to complete your demand

SOL APP

Step 1: Log in

Step 2: Choose “Card”

Step 3: Choose “Card payment”

Step 4: Choose “Payment history”

Step 5: Choose the timeframe day and view your transaction history

Register auto credit card payment

  • An auto credit card payment may be arranged if you have a demand deposit account at Shinhan. By registering auto payment service, you allow us to deduct a payable amount from your registered linked account without your payment order.
  • You may change the account linked with credit card to your other account at your convenience.
  • To terminate the auto payment service, please visit the nearest branch for promptly support.

 Important note:

You are responsible for ensure the account has sufficient balance and sufficient transaction limit before 16:30 on the designated auto debit date. Your credit card will be recorded as late payment if the Bank is unable  to fully  deduct the minimum payment amount about 16:30 on the payment due date due to the account  balance  is not enough  or exceeding transaction limit.

 To register auto credit card payment service or to change linked payment account:

 SOL APP

Step 1: Log in to the SOL app

Step 2: Tap “Card”

Step 3: Tap “Card payment”

Step 4: Tap “Auto Debit”

Step 5; Tap “Update”

Step 6: At the menu Payment account number, Tap to see account list. Select an account number to register for auto credit card payment service.

Step 7: Tap “OK” and follow the prompt to complete your request.

Apply Digital Card (SOL App only)

  • Apply for both new and existing Primary Cardholders
  • Digital card function is provided by SHBVN via SOL App, it is applied for both Debit and Credit Card (VISA/MASTERCARD). After enabling this function, you could view the card information (card number, expiry date, CVC) and use this card information for online transaction or add into SamsungPay.
  • NO Annual Fee applied for Digital Card.

Digital card function will be applied for these card products:

(11 credit + 4 debit card products)

  • VISA Cash-back Classic Credit Card
  • VISA Cash-back Gold Credit Card
  • VISA Cash-back Platinum Credit Card
  • VISA Travel Platinum Credit Card
  • PWM VISA Platinum Credit Card
  • VISA Hi-Point Classic Credit Card
  • VISA Hi-Point Gold Credit Card
  • VISA Hi-Point PlatinumCredit Card
  • LOTTE MART CREDIT
  • Korean Air Shinhan Consumer Credit Card
  • Shinhan Visa Signature Consumer Credit Card
  • VISA Classic Debit Card
  • PWM VISA Debit Card
  • Shinhan My SOL Debit Card
  • Shinhan Be-SAFE Debit Card (Mastercard)

For more detail, click here

Quickly register yourself a digital card by following the steps below:

Step 1: Log in to the Sol app

Step 2: Choose “Card”

Step 3: Choose “MORE”

Step 4: Choose “Service”

Step 5: Choose “Apply Digital Card”

Apply for additional card

INTERNETBANKING

Step 1: Access Internet Banking

Step 2: Choose “Cards”

Step 3: Choose “General information”

Step 4: Choose “Related Services”

Step 5: Choose “Credit card application”

SOL APP

Step 1: Log in

Step 2: Choose “Card”

Step 3: Choose “Apply for additional card”

Step 4: Follow the instructions to complete your request

Register installment with interest

Let’s register installment with interest quick and easy on Sol App

For more detail, click here

INTERNETBANKING

Step 1: Access Internet Banking

Step 2: Choose “Cards”

Step 3: Choose “Installment”

Step 4: Choose transaction that you want to register

Step 5: Follow the instructions to complete your request

SOL APP

Step 1: Log in

Step 2: Choose “Card”

Step 3: Tap “Installment with interest””

Step 4: Choose transaction that you want to register

Step 5: Follow the instructions to complete your request

Add card to wallet via Sol App

Note: This feature is only available on Android device

Step 1: Log in

Step 2: Choose “Card”

Step 3: Tap “Add card to wallet”

Step 4: Choose card that you will add to Google wallet or Samsung wallet

Step 5: Choose “At this card”

Step 6: Follow the instructions to complete your request