15/10/2026
Dear our valued customer,
Shinhan Bank Vietnam Limited (“Shinhan Bank”) sincerely thanks you for your trust and continued support.
To improve our product offerings and enhance your banking experience, effective October 19th 2026 Shinhan Bank will update the conditions and benefits of the S-Payroll Account as follows:
1. Updated benefit eligibility conditions:
Under the new product policy, eligibility for benefits will be determined based on the “Salary” receipt method instead of “Other Income”.
2. Enjoy additional benefits:
Additional benefits for customers who meet the product eligibility conditions include:
- No minimum balance requirement.
- Free account management fee.
- Free domestic fund transfers via Shinhan Internet Banking/SOL App.
- Free cash withdrawals at Shinhan ATMs and other banks’ ATMs.
- Free domestic ATM card/international debit card issuance fees.
- Free notification services via Zalo.
Notes
- This update will not affect your existing account or current transactions, and no action is required on your part.
- Your current benefits will remain in effect under the applicable policy and benefit period.
- Once the current benefit period ends, continued eligibility for S-Payroll Account benefits will be subject to the new product conditions and policy.
For further details on the Terms and Conditions of the S-Payroll Account, please visit here.
For assistance, please contact our Customer Service Center at 1900 1577/84-28-3866-8830 or the nearest Shinhan Bank Branch/Transaction Office.
Sincerely,
Shinhan Bank Vietnam Limited
