Dear valued customers,

Shinhan Bank Vietnam Limited (“Shinhan Bank”) would like to send our sincere thanks to customers for trusting and using our products and services during the last time.

Shinhan Bank would like to keep you informed that from 03 September 2020, SMS notifications will be stopped for transactions less than VND 50,000. However, free notification on such transactions will be sent through Smail application or customers can inquiry all transactions via Internet Banking/ SOL Mobile Banking.

Customers can use Smail service by downloading this app free on:


For more details about Smail application, please visit here. 

If you have any questions, please call the Contact Center at 1900 1577 or visit the nearest Shinhan Bank’s branches/transaction offices for support.

Shinhan Bank hereby would like to thank you and look forward to receive your trust and interest in the future.


Shinhan Bank Vietnam Limited