Introduction

Shinhan Bank Vietnam Limited officially launches the VNeID integration feature in the electronic Know Your Customer (eKYC) process on Shinhan SOL Vietnam application.

With this feature, customers can verify their personal information and biometric data via the VNeID application without using a physical Citizen ID card, making the account opening process faster, more convenient and more secure.

Eligible Customers

Individual customers who open a Shinhan account via eKYC process on the Shinhan SOL Vietnam application and meet the applicable conditions as prescribed by Shinhan Bank from time to time.

Effective Date

From 25th Mar, 2026

Key Benefits

No physical ID Card required: Open an account anytime, anywhere, even without carrying a Citizen ID card

Faster with fewer steps: No OCR photo capture or NFC scanning needed - simply verify information via VNeID through an automatic redirection flow.

Secure & reliable: Personal information and biometric data are verified through the electronic identification system, enhancing security.

How it works

Step 1: Download Shinhan SOL Vietnam app > register for an account > complete device verification

Step 2: Enter your Citizen ID number > Select the method to verify your information via VNeID. The system will automatically redirect you to the VNeID app to confirm information sharing and complete the verification as required on VNeID.

Step 3: Return to the Shinhan SOL Vietnam app and complete the remaining steps to finalize your eKYC account opening.

Detailed instructions: