Shinhan Bank Vietnam's Contact Center, we’re here to support! Contact us in some easy steps.
Step 2: Choose your preferred language
Press 1 Vietnamese
Press 2 English
Press 3 Korean
Step 3: Choose Products and Services
1. If you're not an existing customer:
Press 6 Then, press:
|Credit card service||Press 1|
|Other services||Press 2|
You will be connected to a customer service representative
2. If you're an existing customer:
Press 1 to 5 to choose your desired services:
|Report lost/stolen card||Press 1|
|Visa card service||Press 2|
|Demand account service||Press 3|
|ATM card password change||Press 4|
- If you want automate response service, please provide your card/account number and its PIN (password) via your calling.
After verification completed with your inputted information, please follow more instructions to go through.
If incorrect card/account number/PIN inputted or long pause, your call will be transferred to a customer service representative automatically.
- If you want to connect to a customer service representative directly, please hold for a moment.
|Internet Banking, loan and other services||Press 5|
You will be connected to a customer service representative.
3. If you want to connect to a customer service representative directly Press 5
For instruction in detail, please click here.