Shinhan Bank would like to express our sincere thanks to customers for having trusted and used our banking services during the last time.

In order to provide you a better banking system, Shinhan Bank will upgrade the system. Consequently, some services will have down time as follows:

  1. Time of service suspension:

    May 12, 2018 (Saturday) - From 00:00 to 24:00

  1. Suspended services:
  • Cash deposit, cash withdrawal, bank transfer at ATMs of Shinhan Bank, and Shinhan Bank’s card transactions at ATM system of banks
  • Internet Banking/Mobile Banking
  • Banking services through ARS Call Center, Customer Service Center, SMS Service
  • Spending with online payment by VISA cards
  • Spending with Debit cards/ ATM cards at stores.
  1. Services Available during the down time:
  • Spending with VISA credit cards at stores
  • Receiving card loss notice through Customer Service Center (☎ 1900-1577)

Note: Cash withdrawal transactions at ATMs (including ATMs of other banks) will be interrupted during this time. Please have your necessary cash available for use!

We look forward to having your sympathy for this temporary inconvenience!