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Introduction

Receive notifications cost-effectively while staying convenient! With the Multi-Channel Notification Service, you will receive transaction notifications via Zalo—clear, convenient, and easy to manage. If the Zalo message cannot be delivered, the system will automatically switch to SMS, ensuring you stay continuously updated.

Implementation Date

The service will be available from April 8th, 2025.

Eligible Customers

Individual customers & private businesses/business households of the Bank.

Service Scope

Account balance change notifications

International card transaction notifications

Other financial information from the Bank

Outstanding Benefits

SPECIAL OFFER

FREE first month if you register for account balance change notifications within April 2025.

Flexibility

Notifications are prioritized via Zalo and automatically switched to SMS if Zalo delivery fails.

Cost-saving

Only VND 10,000/month/type of notification – more economical than traditional SMS (which costs at least VND 22,000/month/phone number for account balance change notifications, VND 22,000/month for international card transaction notifications, and at least VND 44,000/month for both).

Optimal experience

Zalo messages are clearly displayed with images & quick-action buttons.

How to Register

Register Online via the Shinhan SOL Vietnam App:

Step 1: Open the Shinhan SOL Vietnam app

Step 2: Go to Settings > Notification Channel > Multi-Channel (Zalo & SMS)

Step 3: Complete the information registration and and Zalo account verification to activate the service

Download SOL here.

Register in person at a Shinhan branch: View the list of Shinhan branches here.

Terms & Conditions

Details here.