07/07/2023

Dear valued customers,

Shinhan Bank Vietnam Limited (“Shinhan Bank”) is pleased to inform you of our launching of “Securities” on the Shinhan SOL Vietnam Application (“SOL App”).

This service is the cooperation between Shinhan Bank and Shinhan Securities Vietnam (“SSV”). Through the SOL App, investors can easily create a securities account, deposit to the securities accounts, and make trading of securities with just a few simple steps.

User guideline:

Login to SOL App, select “Securities” and decide the type of actions as below:

  • Open securities account
  • Deposit to securities account
  • Securities trading

Regarding Open securities account:

Eligible customers: Vietnamese individual residents who open accounts through the eKYC process

Step 1: Check personal information, then click “Confirm”

Step 2: Input the additional information, and tick the checkbox before selecting “Next”

Step 3: Input OTP and finish registration

Step 4: Check the mailbox and sign an e-contract to open a securities account

Step 5: Check the result

Regarding Deposit to securities account:

Step 1: Select the debit account, input the securities account number, amount, and description

Step 2: Review the transaction information and confirm

Step 3: Input the account password and authenticate the current security device

Step 4: Successful transaction

Regarding Securities trading:

This service will redirect customers to the securities trading website of the securities company (Shinhan Bank’s partner).

Please kindly update the SOL App to the latest version to enjoy this service.

For more information about the “Securities”, please call the Shinhan Securities Vietnam (“SSV”) at hotline (028) 6299 8000.

If you need any assist about other services, please call the Contact Center at 1900 1577.

Sincerely,
Shinhan Bank Vietnam Ltd.