PRIVACY POLICY

 


Your privacy is important to Shinhan Bank Vietnam. We are committed to maintain the confidentiality of the personal information you give us through this website. This Policy applies to all who visit our websites or use our online services.

 


INFORMATION WE COLLECT

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1. Shinhan Bank Vietnam collects and shares your personal information depending on the product and service you have with us for the purpose of giving you better service.

 
2. Each time you visit our site, our web server collects the following information:

  • The number of users who visit
  • The date and time of visits
  • The number of pages viewed
  • How users navigate through the site.


3. The data is captured so that we can accurately evaluate the quality of our content and make improvement for you. We may at any time use technology to capture data of you to help us to understand you and your needs better. Personal information, if collected through our general site will be used at an aggregated level to improve our service unless otherwise notified.

 

 

HOW WE USE INFORMATION?

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1. The type of information we collect from you will depend on the online service you use.

 
2. We may request personal information such as your name and address, bank account details, email address and contact phone numbers.

 
3. Sometimes, third parties may require your name and email address to meet Lottery and Gaming regulations and make you eligible for entry. However, we retain ownership of this information and require that all records will be deleted from the third party's database.

 
4. We may also use your email address to send regular notifications about financial information which you have told us you are interested in. 

 

 

HOW WE PROTECT YOUR INFORMATION?  

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1. Like most websites, we may use cookies to "remember" information about your preferences. You can set up your web browser to accept or reject cookies.

 
2. Only authorized staff will have access to your personal information.

 
3. We ensure that we have appropriate physical and technological security measures to protect your information regardless of where it is held


4. Whenever we outsource any processes, we always ensure that our suppliers have appropriate security measures in place and contractually require them to comply with these Privacy Principles


5. We ensure that suitable safeguards are in place before personal information is transferred to other countries.

 

We highly appreciate your confidence in us. Therefore we commit to be available at all time to answer any question on the process and use of your personal data. Shinhan Bank Vietnam may at any time vary the Privacy Policy by publishing the varied Privacy Policy on the Shinhan Bank Vietnam website.